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Price
Guide
Quote By Mail Form
Quote By
Email Form
FAQ |
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It's easy!
- Find those priceless photos in the attic,
family album or shoebox under the bed and send them to us (either by mail or
electronically, see below).
- We evaluate the work to be done and email you a no-obligation quotation
for the total cost with a link where you can authorize
credit card payment through the PayPal secure online payment processing
service.
- When payment is received, we complete the work and ship your order and any
originals sent to us within a few days. If you decide not to have the work
done and have shipped photos to us, simply pay the
shipping and handling fee (same as for completed orders: $10 Canada, $15 for
the US) and we return them to you.
Notes:
- You can also pay by money
order (negotiable in Canada), however this will delay order processing
by a few days.
- All price quotes remain in effect for 30
days.
- If at any time we are unsure of your
preferences while undertaking the job, we will contact you via email,
most likely with a proof copy, to clarify before proceeding.
How to send your photos
There are two options for submitting photographs
to us: ship the items to us for scanning or send
electronic files.
Pack and Ship
To avoid damage during transit,
please pack your photos, negatives or slides carefully using appropriate packing
materials. We suggest:
- Place a piece of plain white paper over
the face of each photo for protection.
- Sandwich photos between two sheets of
stiff cardboard and
apply tape to each side of the cardboard to minimize movement of the
photographs.
- Enclose negative strips and slides in appropriate envelopes and
then tape to a piece of cardboard.
- Always remove frames and glass unless doing so would risk further damage
(acceptable scans can be made through glass so do not attempt to remove a photo
that is stuck to the glass).
If you must send glass, wrap
it with bubble packing and place in a box filled with Styrofoam peanuts. This
provides maximum protection without adding much weight.
- Complete the
Quote By Mail form, print it
out and enclose a copy with your package.
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Pack everything in a padded envelope,
photographic mailer or cardboard box.
Ship the package to:
Boss Photographic
3941 Angus Walk
Mississauga, ON, Canada
L5M 7A6
We recommend shipping your valuable photos via priority mail or,
for faster service, the
lower cost services of a reliable express company like FedEx or UPS
("ground" or "second day air"). We don't usually recommend insuring the package
since photographs are not easily replaced anyway.
Electronic Files
Sending electronic files provides the fastest turnaround time and your photos
remain in your hands. You can scan photos yourself or, if you do not have a
scanner or are not comfortable scanning your photos, copy shops like Kinko's can
do it for you.
Prints should be scanned using the RGB color setting (even
for black and while images), IBM PC format, no enhancements (sharpening, etc.), 300dpi or higher,
and high quality JPEG or TIFF file format. If you are requesting an enlargement, scan
at a higher resolution setting. For example, if you have a 4x5" original and you
would like the restored photograph to be 8" X 10", then you need to
scan the original image at 600 dpi in order to obtain reasonable results.
Negatives and slides should be scanned at 1800dpi
minimum, preferably 2400dpi or higher.
Individual
files or multiple files up to 10MB total can be emailed to us as attachments --
just follow the instructions on the
Quote By Email
form.
Or you can send us files on CD -- complete the
Quote By Mail form and print a copy, package it with the CD
in a padded envelope and ship to us at the
address shown above.
Terms and Conditions
Boss Communications
strives to produce consistent, high quality results that
meet customer expectations. If you have any questions or problems with an order,
please contact us and we will make every effort to resolve the
difficulty.
Submission of photographic images (files, film, prints or other media) to
Boss Photographic signifies acceptance of the following terms and conditions:
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Boss
Photographic will reasonably comply with customer instructions as
supplied.
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Any time we fail to carry
out clear instructions, we will redo the work at no additional charge. Credits
or refunds are not issued unless Boss Photographic is unable to complete the
work as agreed to by both parties.
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Boss Photographic reserves the right to assess additional costs for
extra work on an image that is a result of customer failure to provide
complete instructions or a change in instructions.
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Boss
Photographic is not responsible in any way for photographs and other items
that are lost, stolen, or damaged during transportation by mail or
courier companies.
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Liability for consequential
damages resulting from delay or failure in the completion of any work shall be
limited to the cost of services provided by Boss Photographic.
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Liability for any damage to
submitted media or loss by our company is limited to the cost of
replacement by a like amount of new unused media of a similar type and
quality, unless alternate terms have been agreed to in advance.
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Boss
Photographic agrees not
to release personal information to any third party unless required to do
so by court order or we deem disclosure necessary to protect our company,
other customers, or third parties from harm due to unlawful or dangerous
conduct.
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Credit card information is
submitted directly to PayPal, no information is obtained or retained by Boss
Photographic.
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Clients must ensure that material with a valid
copyright is not submitted for alteration or reproduction. We retain the right to refuse to alter material we believe to be covered by a valid copyright without written permission
from the photographer or a signed statement
verifying permission to copy the work or that the
photographer can not be located.
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Boss Photographic reserves the right to refuse to
work on any images it deems pornographic or in any other way illegal.
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