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Q. Do you do anything to the original photograph?
A. No. Your original negative, slide, or print is carefully scanned and the
resulting digital image altered.
Q. How long does it take?
A. We make every effort to turn around small jobs within one week from the
approval date, however due to workload variations and holiday schedules they
sometimes take longer. Larger jobs require more time. If requested, we will give
you an estimated shipping date as part of your quotation. If you require a rush job, let us know and we'll see what we
can do.
Q: Does scanning
improve the look of a photograph?
A: Almost always. As part of the scanning process we do a 'level
adjustment' that corrects problems with the tonal range of the photograph.
Photos that are too light or dark and those that lack enough contrast look
considerably better and hidden detail may be revealed, even without any
further adjustment.
Q. What if it's not
possible to send a valuable original for restoration?
A. You can make a high quality scan of the original (at least 300dpi for prints,
1800dpi for slides or negatives, no sharpening or other effects) and send us a TIFF or high quality JPEG file as
an email attachment (maximum size 10MB) or on a CD. If you don't have an
appropriate scanner, you can also take the original to a service provider like
Kinko's and have them scan it for you.
Q: How do I
ensure that nothing happens to my photograph during shipping?
A: We highly recommend that you package your items with heavy cardboard or use
special envelopes that you can purchase for the picture delivery. We do not
suggest that you insure the package, since it's hard to establish a value for
old photos, but do suggest you use a shipping method that provides tracking.
Q. What if I decide not to
proceed with the job after I receive the quotation?
A. If you decide not to proceed with the job, we return your photos to you at no charge except for shipping.
Q. What pictures
can be legally scanned?
A: Boss Photographic will not intentionally reproduce any photograph or other
document that is known to be protected by copyright. Under current Canadian
copyright law, whoever takes a photograph owns the copyright and it exists for
their lifetime plus 50 years, except that
section 13(2) of the Act awards copyright of
commissioned photographs to the commissioner of the work, not the creator.
Canadian copyright law also
asserts that photographs taken before January 1, 1948 are
in the public domain so permission is not required.
This means that
- Anyone who pays a photographer or studio to
take a photograph owns the copyright unless they sign an agreement that says
otherwise.
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There
is no problem with personal photographs taken by you or members of your
family and any photograph taken before 1948.
-
For photos taken by professional
photographers or studios in 1948 or after, you must try to determine from the subject(s)
whether they signed away their copyright, and if so contact the photographer
or their estate and ask for written permission to copy the photo.
Q. How do I care for new
prints?
A. Basically with the same care and respect you should show all photos to make
them last longer -- keep them out of direct sunlight, handle them as little as
possible, do not get them wet and store in a climate-controlled environment.
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